Simple Interact
One-stop platform to automate front office workflows such as patient intake, check-in, reminders, outreach, 2-way SMS communication, and feedback.
OVERVIEW
Simple Interact is a deeply-integrated highly-customizable digital front door and patient engagement platform that caters to Physician groups, Health Centers, and Hospitals. We help these healthcare facilities run more efficiently and profitably by reducing the burden on staff while also improving patient experience, satisfaction, and online reputation.
We offer a comprehensive set of services that customers can pick and choose from:
- Digital Patient Forms to enable paperless workflows such as intake, check-in, screenings, and ad-hoc consents using mobile-friendly forms with multi-language support.
- Digital Patient Engagement to enable Email/SMS/Phone communications such as reminders, confirmations, broadcast messages, 2-Way SMS chats, and outreach campaigns.
- Digital Patient Feedback to handle negative feedback proactively while garnering positive reviews on online location and provider listings such as Google and Healthgrades.
- Digital Patient Scheduling to manage online appointment requests and referral requests while also automating the filling of canceled appointment slots.
WHAT TO EXPECT
- Core functionality turned on within weeks
- Results delivered immediately
- High patient participation driven by ease-of-use
- Deep integration including discrete data push
- Phased rollout to minimize disruption
- Short and easy training sessions per phase
- Low learning curve for staff
- Exceptional customer service
- Continuity of assigned team
- Rapid customization to meet your ongoing needs
- Continuous enhancements to our already comprehensive platform
BUSINESS IMPACT
- Reduce material costs by going paperless
- Streamline and speed up patient workflow
- Increase staff productivity and provider utilization while reducing burnout
- Save providers time by using HPI forms to automatically generate a human-readable physician note
- Minimize lost revenue by reducing no-shows, appointment leakage, and referral leakage
- Enhance patient convenience and experience by improving patient access and communication
- Acquire and retain more patients by capturing patient feedback consistently and improving online reputation
- Reduce MIPS penalty by automating data capture of quality measures
- Increase revenue opportunities such as incentivized payments, funding, upselling, and payment capture
The Simple Interact software platform was built from the ground up to help Healthcare providers address three constant challenges: rising costs, downward pressure on reimbursements, and ever-changing regulatory requirements. To learn how we can be of service to you, reach out by visiting our website and submitting your information.
Documentation:
Reviews
1
TR
Oct 11, 2022
Each person on the team at Simple Interact has been very easy to work with. They are responsive to requests and are approachable to brainstorming new ideas on how to make processes more efficient and simple. If additional clarity is needed on their end, they are prompt at offering a dedicated call or virtual meeting to ensure they are understanding the full scope of the request.
